Privacy Policy
Effective date: 20 April 2025
Last updated: 20 April 2025
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1. Who We Are
eValuation.AI Ltd
Company No. 16359920
Registered in England & Wales
Registered Office: Flat 46 Chelsea Lodge, 5 Wintergreen Boulevard, West Drayton, England, UB7 9HL
Email: info@evaluation-ai.com
Tel: +44(0)7356 246 486
We are the data controller for the purposes of UK GDPR.
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2. Personal Data We Collect
We collect and process the following types of personal and business data:
- Name and contact details (email, phone, address)
- Company name and business details
- Financial and operational information provided in our questionnaire
- Payment details (processed securely by our third-party provider)
- Communication history (emails, enquiries, support)
We do not collect special category (sensitive) data.
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3. How We Collect Your Data
We collect data:
- When you fill in forms or questionnaires on our website
- When you contact us via email or phone
- When you place an order through our platform
- When you engage with us on social media or through marketing campaigns
- Automatically via cookies and analytics tools (see section 9)
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4. How We Use Your Data
We use your data to:
- Process and fulfil your order
- Customise and deliver valuation and advisory reports
- Communicate with you about your order or enquiry
- Manage our business operations and improve our services
- Comply with our legal obligations
- Send occasional updates or marketing emails (if you’ve opted in)
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5. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Contractual necessity – to fulfil a service you've ordered
- Consent – where you have given clear consent (e.g. for marketing)
- Legal obligation – to comply with applicable laws
- Legitimate interests – for business and service improvements (unless overridden by your rights)
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6. How We Share Your Data
We only share your data when necessary and with trusted third parties, including:
- Payment providers (e.g. Stripe)
- Cloud storage and hosting providers
- Professional service providers (e.g. accountants, legal advisors)
- Government or law enforcement agencies, if legally required
All third parties must adhere to UK GDPR standards.
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7. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- 6 years for financial records and contracts (legal obligation)
- 2 years for inactive user accounts or communications
- You can request deletion at any time (see Section 8)
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8. Your Rights
You have the following rights under UK GDPR:
- Right to access – Request a copy of the data we hold
- Right to rectification – Correct inaccurate or incomplete data
- Right to erasure – Ask us to delete your data
- Right to restrict processing – Limit how we use your data
- Right to data portability – Receive your data in a structured format
- Right to object – Withdraw consent or object to processing
- Right to complain – Lodge a complaint with the ICO: https://www.ico.org.uk
To exercise any of these rights, email: info@evaluation-ai.com
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9. Cookies & Analytics
We use cookies and similar technologies for:
- Website functionality
- Performance monitoring
- Google Analytics or similar tools to understand user behaviour
You can manage cookie preferences via your browser settings. For more, see our Cookie Policy.
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10. Data Security
We take data protection seriously and have appropriate measures in place including:
- Secure servers and encrypted storage
- Access controls and authentication
- Regular software updates and backups
In the event of a data breach, we will notify affected parties and regulators as required.
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11. International Transfers
Your data is stored in the UK or EEA. If data is transferred outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
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12. Updates to This Policy
We may update this Privacy Policy occasionally. We will post changes on this page and update the effective date.
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13. Contacts
If you have any questions about this policy or how we handle your data, contact us at: